SANTUS – Wine Bottle Dispenser

Platform All, Branding, E - Commerce, Social Media, Web Design

Industry Food & Beverages, Retail, Technology

Website mysantus.com

SANTUS™ is a brand created by wine enthusiasts who wanted a stylish solution to the common dilemma of when to open a bottle of wine. With a focus on preserving the quality of unfinished wine without relying on cheap vacuum pumps, SANTUS™ offers a sleek, practical way to enjoy wine, whether casually or seriously, while maintaining its freshness and elegance.

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Increase in Transactions

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Increase in Customer Retention

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Boost in Campaign Success

Services

Customised eCommerce Solutions with Loyalty, Booking and Marketing Features

What was the goal of the project?

To create an engaging shopping and registration experience while driving sales and boosting customer retention.

What unique features were implemented?

Customized Design: A visually impactful website tailored to reflect the brand’s professionalism and identity.

TidyCal Integration: Simplified and automated appointment booking directly on the website.

Service Registration System: Streamlined the registration process, integrating it with manual workflows for enhanced efficiency.

Loyalty Points System: Introduced a rewarding program to encourage repeat purchases and boost customer retention.

Marketing Pop-Ups: Integrated dynamic pop-ups for promotions, new product launches, and limited-time offers to drive engagement.

Streamlined Manual Workflows: Aligned all digital processes with the company’s existing operations to ensure a cohesive system.

What platforms and tools were used?

WooCommerce and Elementor Pro for robust functionality and scalability.

We seem to be a good fit? Let’s discuss.

Beauty

Corporate Organisations

Challenges

Overcoming Outdated Systems to Elevate Customer Experience

SANTUS™ faced roadblocks with an outdated website that lacked the functionality to support modern sales and booking processes. The absence of tools for seamless registrations, loyalty rewards, and customer engagement left the business struggling to retain clients and boost conversions. Manual workflows further complicated operations, resulting in inefficiencies and missed growth opportunities. These challenges underscored the need for a comprehensive digital overhaul to transform customer interactions and streamline internal processes.

Solutions

A Digital Transformation for Seamless Customer Experiences

We underwent a comprehensive digital transformation focused on creating a modern, user-friendly platform. A sleek eCommerce website was developed, integrating features like TidyCal for streamlined appointment bookings, an automated service registration system, and a loyalty points program to encourage repeat business. Dynamic marketing pop-ups were introduced to enhance promotions and engagement, while manual workflows were seamlessly aligned with digital tools to maintain operational efficiency. These solutions revolutionized the customer journey, making it intuitive, engaging, and rewarding.

Results Improved Sales and Retention

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Increase in Transactions. Achieved higher sales and registrations through engaging features and seamless functionality.

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Increase in Customer Retention. Loyalty points encouraged clients to return for future purchases and services.

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Boost in Campaign Success. Marketing pop-ups resulted in higher engagement with promotions.

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