The Rabbit Cabin SG – Rabbit Care Services

Significant Business Growth and Enhanced Customer Experience Post-Launch

The Rabbit Cabin, is a cosy sanctuary for rabbit lovers, offering specialised services like grooming, boarding, and a dedicated rabbit playground. They also provide professional rabbit photography to capture precious moments and stock a range of premium products, including hay, treats, and rabbit food, ensuring your bunny’s health and happiness. Whether you’re looking for a safe space for your rabbit to play or luxurious boarding while you’re away, The Rabbit Cabin combines expertise and care to cater to your pet’s every need.

Poor Navigation, Inefficient Booking, and Clunky Checkout

Rabbit Cabin’s previous website struggled with a non-intuitive user interface that made navigation difficult, especially on mobile devices. The appointment booking and loyalty systems were inefficient, hindering customer engagement and retention. Additionally, the clunky checkout process resulted in high cart abandonment due to an inefficient payment flow, causing lost sales opportunities.

Improved User Experience, Seamless Bookings, and Streamlined Checkout

We redesigned the Rabbit Cabin platform with a clean, mobile-friendly layout to improve user navigation and drive conversions. TidyCal was integrated for seamless appointment booking, while a subscription-based credits system was introduced to reward customers with discounts on recurring purchases. The checkout process was streamlined through HitPay integration, offering a faster, more user-friendly experience. Additionally, soft pastel aesthetics were used to strengthen Rabbit Cabin’s brand identity, fostering warmth and trust among customers.